DELIVERY


WHEN WILL I RECEIVE MY BOXES? 

For orders placed before 1pm, we aim to despatch on the same day. Our standard delivery time is 2-3 days, however please note that we can not guarantee delivery dates.

HOW MUCH IS DELIVERY? 

This depends on how many boxes you are ordering - all delivery costs are calculated at the checkout, and delivery is made by courier.

DO YOU SHIP ABROAD? 

At the moment we only ship to UK Mainland

CAN YOU DELIVER NEXT DAY? 
 
Our standard delivery window is 2-3 days, though a lot of boxes are received the next day, we can not guarantee this.
  

CAN I RETURN THE BOXES? 

We will refund goods returned to us within 14 days of purchase, providing they are in their original packaging and condition. Refunds will only be given once the returned items are received and inspected. Any goods returned that cannot be sold again as "brand new" will not be credited. (Not "brand new" includes damaged packaging.) Part packs will not be credited. The delivery cost of sending the goods to you will not be refunded. You are responsible for the cost of returning goods to us.

CAN I SEE MY PREVIOUS ORDERS? 

Yes! By creating an account on our website, you will be able to login, see previous orders, and also re-order.​​​​​​ easily.
 
PRODUCT INFO

WHERE ARE YOUR BOXES MADE? 

All of our boxes are made in our own factory in Chesterfield, Derbyshire, where we have been making boxes for over 100 years!
  
WHAT ARE YOUR BOXES MADE FROM? 
Our boxes are made from Solid board, and lined in textured paper.

WILL I HAVE TO ASSEMBLE THE BOXES MYSELF? 

No - our boxes are already assembled and ready to be used as soon as you receive them​​​​​​​

ARE YOUR BOXES ENVIRONMENTALLY FRIENDLY? 

Yes! Our boxes are made from largely recycled materials, and are also fully recyclable.​​​​​​​

CAN I ORDER A SAMPLE? 

Yes we do offer a sample service for a small charge - click here

WHAT IS THE MINIMUM ORDER? 

You can buy just one pack! 

CAN I MIX & MATCH THE BOXES? 

Due to the bulk manufacturing process, we are unable to split packs of boxes.

ARE THE BOX DIMENSIONS INTERNAL?

Yes, all dimensions shown are the internal dimension of the box.

DO YOU PRINT ON THE BOXES? 

Yes - we can print on the boxes, subject to minimum order quantities - please contact us to discuss.
 
CAN YOU DO OTHER BOX SIZES? 

Yes, subject to minimum order quantities we can offer bespoke boxes. If there is a particular size that you would like to order, please let us know.
 
WILL YOU BE DOING MORE COLOURS? 

Yes! As we continue to expand our range, more colours will become available. If there is a particular colour that you would like to order, please let us know.
 
DO YOU OFFER BESPOKE BOXES? 

Yes! We currently manufacture bespoke boxes for some of the biggest brands in the UK. Please contact us to discuss how we could enhance your current packaging range.

 
PAYMENT

 
HOW CAN I PAY FOR MY BOXES? 

You can make payment via Paypal, Credit, or Debit card through our secure checkout.
DO YOUR PRICES INCLUDE VAT? 

As we are a trade website, all our prices are shown exclusive of VAT. This is added on at the checkout.

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